General Terms and Conditions


These General Terms and Conditions (the "Terms") govern the provision of services by Flat Circle d.o.o., a digital agency registered in Slovenia, with registered address at Cesta v Mestni log 1, 1000 Ljubljana, hereinafter referred to as "the Agency", to the client, hereinafter referred to as "the Client".

Services Provided

The Agency agrees to provide services including but not limited to paid advertising, email and SMS marketing, SEO, content creation, influencer marketing, graphic design, and related services (the "Services") as described in the proposal or agreement signed by both parties. The scope and details of the Services shall be outlined in a separate agreement or statement of work.

Client Obligations

The Client agrees to provide all necessary cooperation, information, and materials required for the Agency to perform the Services. The Client shall also adhere to agreed-upon timelines and deliverables. Furthermore, the Client acknowledges and agrees to comply with all applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), in relation to the provision of any data or information to the Agency for the performance of the Services.

Payment Terms

Payment for the Services shall be made in accordance with the terms outlined in the agreement or proposal. The Client agrees to pay all invoices issued by the Agency in a timely manner. Failure to pay invoices may result in suspension or termination of Services.

Intellectual Property

All intellectual property rights in materials developed by the Agency as part of the Services shall remain the property of the Agency unless otherwise agreed upon in writing. The Client shall have a non-exclusive license to use such materials for the purpose outlined in the agreement.


Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of the Services. This includes but is not limited to business strategies, trade secrets, and client data. The Agency shall process any personal data obtained from the Client in accordance with the GDPR and other applicable data protection laws.

Limitation of Liability

The Agency shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the Services provided, regardless of the cause of action or theory of liability.


Either party may terminate the agreement upon written notice if the other party breaches any material term of the agreement and fails to remedy such breach within a reasonable period. The Agency reserves the right to terminate Services immediately in the event of non-payment or other significant breaches by the Client.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovenia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Slovenia.